Shipping policy
Last Updated: June 2026
At ORSA Jewels, we are committed to delivering your order safely and efficiently. Please review our shipping policy below.
Processing Time
All orders are processed within 1–3 business days after payment is received.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
Estimated delivery times:
- United States: 7–15 business days
- Canada: 7–15 business days
- United Kingdom: 7–15 business days
- Australia: 7–15 business days
- Other International Locations: 10–20 business days
Delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to become available.
We offer FREE worldwide shipping on all orders.
Customs & Import Duties
International customers may be responsible for customs duties, taxes, or import fees charged by their country.
ORSA Jewels is not responsible for these additional charges.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing an order.
ORSA Jewels is not responsible for orders shipped to incorrectly entered addresses provided by the customer.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to assist in locating your order.
Contact Us
For shipping-related questions, please contact us:
Email: support@orsajewels.com
Instagram: @orsajewels
WhatsApp: [Your WhatsApp Number]